Privacy Policy

At Logistics247, we are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you agree to the terms outlined below.

1. Collection of Information

1.1 Personal Information:
We collect personal information necessary for providing transportation services, including:

• Full name, address, phone number, and email address.
• Government-issued identification (e.g., driver’s license, passport) for verification.

1.2 Financial Information:
We may collect credit card or debit card information for bookings, pre-authorizations, and payments.

1.3 Vehicle and Location Data:
For safety and service optimization, we may collect:

• GPS data from rented vehicles.
• Records of vehicle usage, including mileage and timestamps.

1.4 Usage Data:
We collect information on how you interact with our website and mobile application, including IP address and browser details.

2. Use of Information

Your personal information will be used for the following purposes:

• 2.1 Service Delivery: To manage bookings, payments, and vehicle rentals.
• 2.2 Legal Compliance: To comply with Canadian transportation and tax laws.
• 2.3 Safety and Security: To ensure vehicle and user safety through tracking and fraud prevention.
• 2.4 Marketing and Communication: With your consent, we may send you updates about our services and promotional offers.

3. Disclosure of Information

We may share your information in the following circumstances:

• 3.1 Service Providers: With trusted third parties (e.g., payment processors, insurance providers) under contractual obligations to protect your data.
• 3.2 Legal Requirements: To law enforcement or regulatory bodies if required by law or court order.
• 3.3 Business Transactions: In case of a merger, sale, or acquisition, your information may be transferred, subject to confidentiality obligations.

We will not sell or lease your personal information to third parties.

4. Data Security

We employ industry-standard measures, including encryption and secure data storage, to protect your information. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.

5. Retention and Access

Your personal data will be retained for as long as necessary for legal, tax, or operational purposes. Under PIPEDA, you have the right to access, correct, or withdraw your personal data by contacting us at bookings@logistics247.ca.

6. Changes to Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal or operational requirements. We will notify you of any material changes before they take effect.

7. Contact Information

For privacy-related inquiries, please contact:
privacy@logistics247.ca.